Articles
Sort by recent activity
My card reader is not communicating with my POS device.
Thank you for reaching out to EkiKart customer support. I'm here to assist you with resolving the issue of your card reader not communicating with your POS device. Let's work together to get this s...
My transactions are processing very slowly. How can I resolve this?
The EkiKart POS system may experience slow transaction processing due to various factors. Here are some potential solutions to enhance performance:
Step 1: Check Internet Connection.
Ensure your ...
The Wi-Fi signal on my POS device is weak. How can I improve it?
Thank you for contacting EkiKart customer support. Sorry to hear that you are having issues with weak Wi-Fi signal. Here’s what you can do to improve it:
Step 1: Check Network Speed
EkiKart recomme...
How can I detect fake notes being used in my store?
Thank you for reaching out to EkiKart customer support. I understand you're looking for assistance with detecting counterfeit notes at your store. I'm here to help guide you through the process.
St...
I noticed discrepancies in my sales reports. What should I do?
Thank you for reaching out to EkiKart customer support. I understand you've noticed discrepancies in your sales reports, I'm here to assist you. Here's what you should do:
Step 1: Document Discrepa...
How do I prevent fraudulent transactions being made in my store?
That’s a great question! Ensuring the security of your transactions is crucial for any business. Here are some steps you can take to prevent fraudulent transactions in your store:
Step 1: Encourage...
Can I add more features/devices to my POS system?
Absolutely, you have the flexibility to enhance your POS system by adding more features or devices to meet your specific business needs. If you are interested in expanding or upgrading your system,...
My POS device is not turning on
Thank you for calling EkiKart Customer Support about your POS not turning on! There may be multiple reasons why your POS device is not turning on. Let's troubleshoot together.
Step 1: Check Ca...
Diverse Payment Options at Your Fingertips with EkiKart POS
In the dynamic landscape of retail, offering a variety of payment methods is essential to cater to diverse customer preferences. EkiKart POS system goes above and beyond by accommodating a wide arr...