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14 results for "network problem"

My POS device is not connecting to the internet. What should I do?
connection is stable and that there are no disruptions to the network. Step 2: Restart Router or Re-insert SIM Card. If you're
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My printer isn’t working. What should I do?
I'm here to assist you in resolving any issues you may be experiencing with your printer. Let's troubleshoot together:
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Credit/debit card transactions are being declined. What is the issue?
Ensure that your device is connected to your network and that the network is not experiencing any disruptions. Step 2:
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Why can’t I log in with my username?
Thank you for reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify
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The POS software is freezing and running slowly. What can I do about that?
running slowly. Let's work together to troubleshoot the problem: Step 1: Check EkiKart App Version. Firstly, let's
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The Wi-Fi signal on my POS device is weak. How can I improve it?
2: Verify Network Connection. Contact your network provider to ensure there are no disruptions to the network. Step 3:
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My transactions are processing very slowly. How can I resolve this?
your network. Also ensure that your internet connection is stable and that there are no disruptions to the network. Step
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How do I reset the password for a staff user account for the POS system?
Thank you for contacting EkiKart customer support. I'll guide you through resetting your staff member's account password
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I noticed discrepancies in my sales reports. What should I do?
Thank you for reaching out to EkiKart customer support. I understand you've noticed discrepancies in your sales reports,
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How do I use the mobile top-up function?
Step 2: Select Country and Network Provider Choose the country where the mobile network is used from the list provided
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