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27 results for "Broken device"

The screen of my handheld device is cracked, do I need a replacement device, or can I have my screen repaired?
transactions on your device, then a member of our technical support team will get in touch with you to discuss all device replacement
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My POS device broke. What should I do?
all device replacement queries and processes within 24 -48 hours. If you cannot process any transactions on the device, a
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My POS device is not turning on
Cycle the POS Device. Disconnect your POS device from power. Wait for a few moments. Reconnect the POS device to power.
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My POS device is not connecting to the internet. What should I do?
reconnect your device to the internet. Step 4: Reboot Device. If the issue persists, reboot your device, and try connecting
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My card reader is not communicating with my POS device.
the card reader and the POS device are powered on. Additionally, make sure that both devices are connected to the internet
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Can I add more features/devices to my POS system?
flexibility to enhance your POS system by adding more features or devices to meet your specific business needs. If you are interested
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Does the Ekikart mobile app work with my Apple or Android device?
mobile app is compatible with Android devices. If you do not have access to an Android device, you can manage your Ekikart account
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The Wi-Fi signal on my POS device is weak. How can I improve it?
improve the POS system’s connection to the network. If your device is too far away from the router: Install a Wi-Fi extender
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Do I have to sync my device all the time?
The data automatically syncs whenever the system is switched on. However, if you want to ensure all your data syncs to the
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How do I reset my POS system?
off or reboot your device show. Step 2: Reboot device. Select the Reboot Device option. Your device will reboot.
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