32 results for "Issue refund"
Can I exchange products for my customers using my Ekikart POS system?
currently offer an exchange service. The customer must be issued a refund for the item(s) they wish to return. Then they must purchase
How do I process a return/refund through the POS system?
here to guide you through the process of making a return or refund on the EkiKart app. Let's proceed step by step: Step
How do I process a return or refund through the POS system?
On the register page, select return then scan the customer’s receipt. Select the item(s) the customer would like to return
What happens if there is a power outage or connectivity issue?
transactions. In the case of a power outage or connectivity issue: Restart your system and ensure all cables are connected
Credit/debit card transactions are being declined. What is the issue?
PIN instead. Step 6: Reboot Your POS System. If the issue persists, try rebooting g your POS device. Sometimes, simply
How do I troubleshoot hardware issues?
For technical assistance, please call us on +1 937-886-7995. Alternatively, you can email us: techsupport@ekikart.com
My POS device is not connecting to the internet. What should I do?
connecting your POS device to the internet. Let's troubleshoot the issue together: Step 1: Check Internet Stability. Ensure
Can I reprint receipts if a customer comes in without theirs to return an item?
Yes, absolutely! You can reprint a receipt for a customer if they don't have theirs, making it possible to complete a return
My printer isn’t working. What should I do?
I'm here to assist you in resolving any issues you may be experiencing with your printer. Let's troubleshoot together:
Why can’t I log in with my username?
reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify Credentials: Make