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32 results for "Issue refund"

Can I exchange products for my customers using my Ekikart POS system?
currently offer an exchange service. The customer must be issued a refund for the item(s) they wish to return. Then they must purchase
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How do I process a return/refund through the POS system?
here to guide you through the process of making a return or refund on the EkiKart app. Let's proceed step by step: Step
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How do I process a return or refund through the POS system?
On the register page, select return then scan the customer’s receipt. Select the item(s) the customer would like to return
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What happens if there is a power outage or connectivity issue?
transactions. In the case of a power outage or connectivity issue: Restart your system and ensure all cables are connected
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Credit/debit card transactions are being declined. What is the issue?
PIN instead. Step 6: Reboot Your POS System. If the issue persists, try rebooting g your POS device. Sometimes, simply
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How do I troubleshoot hardware issues?
For technical assistance, please call us on +1 937-886-7995. Alternatively, you can email us: techsupport@ekikart.com
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My POS device is not connecting to the internet. What should I do?
connecting your POS device to the internet. Let's troubleshoot the issue together: Step 1: Check Internet Stability. Ensure
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Can I reprint receipts if a customer comes in without theirs to return an item?
Yes, absolutely! You can reprint a receipt for a customer if they don't have theirs, making it possible to complete a return
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My printer isn’t working. What should I do?
I'm here to assist you in resolving any issues you may be experiencing with your printer. Let's troubleshoot together:
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Why can’t I log in with my username?
reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify Credentials: Make
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