39 results for "connectivity issue"
What happens if there is a power outage or connectivity issue?
internet connection. If your system is still not connecting to the internet, but you have a secure internet connection available
My POS device is not connecting to the internet. What should I do?
Step 4: Reboot Device. If the issue persists, reboot your device, and try connecting to the internet again. If you
The Wi-Fi signal on my POS device is weak. How can I improve it?
EkiKart customer support. Sorry to hear that you are having issues with weak Wi-Fi signal. Here’s what you can do to improve
My card reader is not communicating with my POS device.
to get this sorted out. Step 1: Check Connections. Ensure that all connections are secure. Verify that all cables are
How do I troubleshoot hardware issues?
For technical assistance, please call us on +1 937-886-7995. Alternatively, you can email us: techsupport@ekikart.com
The POS software is freezing and running slowly. What can I do about that?
I'm here to assist you with the issues you're encountering regarding your POS device freezing and running slowly. Let's work
Credit/debit card transactions are being declined. What is the issue?
Reader Connection. Next, double-check that the card reader is securely connected to the system. A proper connection is crucial
Can I still take payments without internet connection?
unless the POS system is connected to the internet. The POS system requires internet connection to take payments.
Can the POS system connect to various receipt printers or tablets?
Absolutely! Our POS system is designed to seamlessly connect with multiple printers or tablets to cater to your business
Why can’t I log in with my username?
reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify Credentials: Make