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23 results for "connectivity problems"

My POS device is not connecting to the internet. What should I do?
Sorry to hear you’re having trouble connecting your POS device to the internet. Let's troubleshoot the issue together:
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What happens if there is a power outage or connectivity issue?
internet connection. If your system is still not connecting to the internet, but you have a secure internet connection available
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The POS software is freezing and running slowly. What can I do about that?
running slowly. Let's work together to troubleshoot the problem: Step 1: Check EkiKart App Version. Firstly, let's
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Can I still take payments without internet connection?
unless the POS system is connected to the internet. The POS system requires internet connection to take payments.
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My card reader is not communicating with my POS device.
to get this sorted out. Step 1: Check Connections. Ensure that all connections are secure. Verify that all cables are
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My printer isn’t working. What should I do?
Step 3: Confirm Printer Connection: Now, let's ensure that the printer is properly connected to your POS system. If
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Can the POS system connect to various receipt printers or tablets?
Absolutely! Our POS system is designed to seamlessly connect with multiple printers or tablets to cater to your business
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Credit/debit card transactions are being declined. What is the issue?
Reader Connection. Next, double-check that the card reader is securely connected to the system. A proper connection is crucial
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Why can’t I log in with my username?
Thank you for reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify
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How do I reset the password for a staff user account for the POS system?
Thank you for contacting EkiKart customer support. I'll guide you through resetting your staff member's account password
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