23 results for "connectivity problems"
My POS device is not connecting to the internet. What should I do?
Sorry to hear you’re having trouble connecting your POS device to the internet. Let's troubleshoot the issue together:
What happens if there is a power outage or connectivity issue?
internet connection. If your system is still not connecting to the internet, but you have a secure internet connection available
The POS software is freezing and running slowly. What can I do about that?
running slowly. Let's work together to troubleshoot the problem: Step 1: Check EkiKart App Version. Firstly, let's
Can I still take payments without internet connection?
unless the POS system is connected to the internet. The POS system requires internet connection to take payments.
My card reader is not communicating with my POS device.
to get this sorted out. Step 1: Check Connections. Ensure that all connections are secure. Verify that all cables are
My printer isn’t working. What should I do?
Step 3: Confirm Printer Connection: Now, let's ensure that the printer is properly connected to your POS system. If
Can the POS system connect to various receipt printers or tablets?
Absolutely! Our POS system is designed to seamlessly connect with multiple printers or tablets to cater to your business
Credit/debit card transactions are being declined. What is the issue?
Reader Connection. Next, double-check that the card reader is securely connected to the system. A proper connection is crucial
Why can’t I log in with my username?
Thank you for reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify
How do I reset the password for a staff user account for the POS system?
Thank you for contacting EkiKart customer support. I'll guide you through resetting your staff member's account password