Search results – SpacePointe Inc.

My POS device broke. What should I do?

all device replacement queries and processes within 24 -48 hours. If you cannot process any transactions on the device, a

Sayu February 02, 2024 14:45 0 comments

cracked. Broken handheld devices may be difficult to repair so we would advise merchants to get their broken device replaced

Sayu February 02, 2024 14:47 0 comments

My POS device is not turning on

Cycle the POS Device. Disconnect your POS device from power. Wait for a few moments. Reconnect the POS device to power.

Sayu December 19, 2023 12:00 0 comments

reconnect your device to the internet. Step 4: Reboot Device. If the issue persists, reboot your device, and try connecting

Sayu December 19, 2023 13:09 0 comments

My card reader is not communicating with my POS device.

the card reader and the POS device are powered on. Additionally, make sure that both devices are connected to the internet

Sayu February 26, 2024 17:43 0 comments

mobile app is compatible with Android devices. If you do not have access to an Android device, you can manage your Ekikart account

Sayu December 18, 2023 12:48 0 comments

improve the POS system’s connection to the network. If your device is too far away from the router: Install a Wi-Fi extender

Sayu February 22, 2024 17:58 0 comments

Do I have to sync my device all the time?

The data automatically syncs whenever the system is switched on. However, if you want to ensure all your data syncs to the

Sayu December 18, 2023 12:41 0 comments

Can I add more features/devices to my POS system?

flexibility to enhance your POS system by adding more features or devices to meet your specific business needs. If you are interested

Sayu February 15, 2024 17:47 0 comments

My screen shuts down too quickly

support about your screen shutting down too quickly. Your device is configured to sleep after 1 minute of no activity. This

Sayu December 19, 2023 12:02 0 comments

Hey, how can we help?