34 results for "login issue"
Why can’t I log in with my username?
reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify Credentials:
What happens if there is a power outage or connectivity issue?
transactions. In the case of a power outage or connectivity issue: Restart your system and ensure all cables are connected
How do I troubleshoot hardware issues?
For technical assistance, please call us on +1 937-886-7995. Alternatively, you can email us: techsupport@ekikart.com
Credit/debit card transactions are being declined. What is the issue?
PIN instead. Step 6: Reboot Your POS System. If the issue persists, try rebooting g your POS device. Sometimes, simply
My POS device is not connecting to the internet. What should I do?
connecting your POS device to the internet. Let's troubleshoot the issue together: Step 1: Check Internet Stability. Ensure
How do I change my password?
successfully. If you have further questions or encounter any issues, please let us know. I'm here to assist you!
How do I reset the password for a staff user account for the POS system?
Thank you for contacting EkiKart customer support. I'll guide you through resetting your staff member's account password
The POS software is freezing and running slowly. What can I do about that?
I'm here to assist you with the issues you're encountering regarding your POS device freezing and running slowly. Let's work
My printer isn’t working. What should I do?
I'm here to assist you in resolving any issues you may be experiencing with your printer. Let's troubleshoot together:
I edited a product, but the change is not reflecting on my system.
the product is showing. If the Issue Persists: If you're still experiencing issues after trying all these steps, please