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17 results for "performance problems"

The POS software is freezing and running slowly. What can I do about that?
running slowly. Let's work together to troubleshoot the problem: Step 1: Check EkiKart App Version. Firstly, let's
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Can I track sales by employee for performance evaluation?
Yes. To track sales by employee: Log into EkiKart on the web. On your dashboard select Reporting > Sales Summary
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My POS device is not connecting to the internet. What should I do?
Step 3: Attempt to Connect to the Internet. After performing the above steps, attempt to reconnect your device to the
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My printer isn’t working. What should I do?
I'm here to assist you in resolving any issues you may be experiencing with your printer. Let's troubleshoot together:
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Credit/debit card transactions are being declined. What is the issue?
consider upgrading your internet service for optimal performance. Step 3: Ensure Card Reader Connection. Next, double-check
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My transactions are processing very slowly. How can I resolve this?
factors. Here are some potential solutions to enhance performance: Step 1: Check Internet Connection. Ensure your EkiKart
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Why can’t I log in with my username?
Thank you for reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify
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How do I reset the password for a staff user account for the POS system?
Thank you for contacting EkiKart customer support. I'll guide you through resetting your staff member's account password
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How often do system updates and maintenance occur?
updates will occur whenever a new feature is added, or performance is improved. When these updates occur, you will be provided
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I noticed discrepancies in my sales reports. What should I do?
Thank you for reaching out to EkiKart customer support. I understand you've noticed discrepancies in your sales reports,
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