17 results for "performance problems"
The POS software is freezing and running slowly. What can I do about that?
running slowly. Let's work together to troubleshoot the problem: Step 1: Check EkiKart App Version. Firstly, let's
Can I track sales by employee for performance evaluation?
Yes. To track sales by employee: Log into EkiKart on the web. On your dashboard select Reporting > Sales Summary
My POS device is not connecting to the internet. What should I do?
Step 3: Attempt to Connect to the Internet. After performing the above steps, attempt to reconnect your device to the
My printer isn’t working. What should I do?
I'm here to assist you in resolving any issues you may be experiencing with your printer. Let's troubleshoot together:
Credit/debit card transactions are being declined. What is the issue?
consider upgrading your internet service for optimal performance. Step 3: Ensure Card Reader Connection. Next, double-check
My transactions are processing very slowly. How can I resolve this?
factors. Here are some potential solutions to enhance performance: Step 1: Check Internet Connection. Ensure your EkiKart
Why can’t I log in with my username?
Thank you for reaching out to us regarding your login issue. Let me help you troubleshoot your login issue: Step 1: Verify
How do I reset the password for a staff user account for the POS system?
Thank you for contacting EkiKart customer support. I'll guide you through resetting your staff member's account password
How often do system updates and maintenance occur?
updates will occur whenever a new feature is added, or performance is improved. When these updates occur, you will be provided
I noticed discrepancies in my sales reports. What should I do?
Thank you for reaching out to EkiKart customer support. I understand you've noticed discrepancies in your sales reports,