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What training resources are available for my staff?
We have a User App manual and Web Manual that can provide you and your staff with a walkthrough on how to use EkiKart efficiently. There is also a QR code that can be used to access user tutorial ...
Understanding EkiKart Point of Sale System: A Guide to Transaction Processing
Introduction
In the fast-paced world of retail, the efficiency and accuracy of financial transactions are crucial for both businesses and customers. EkiKart, a cutting-edge Point of Sale (POS) sys...
I edited a product, but the change is not reflecting on my system.
If you edit a product, it can take a few minutes for the change to be reflected on the system. I'm here to assist you with ensuring that the changes you made to a product are reflected correctly on...
How do I create and manage user accounts for my employees?
Here are the steps to manage/create a staff account for your employees:
From your Ekikart Dashboard go to “My Store”.
Select “Manage Staff”
From here you can update the info of an existing staff ...
Can I reprint receipts if a customer comes in without theirs to return an item?
Yes, absolutely! You can reprint a receipt for a customer if they don't have theirs, making it possible to complete a return. There are two methods available for reprinting receipts. Let me walk yo...
Can I accept mobile wallet payments like Apple Pay or Google Wallet?
Yes. EkiKart supports payments using Apple Pay & Google Wallet.