Articles
Sort by recent activity
Can I exchange products for my customers using my Ekikart POS system?
No. Ekikart does not currently offer an exchange service. The customer must be issued a refund for the item(s) they wish to return. Then they must purchase the item(s) they want in place of the ite...
Does the POS system’s register integrate with your scale?
No. The POS system’s register does not integrate with the scale. When using the scale, you will need to weigh the product, then manually input the weight into the POS system to proceed with the tra...
Can I manage my inventory with my POS system
Yes. To manage your inventory, go to Product Management > product. Select the product then select the icon. Add or remove inventory as required.
Do you offer help with transition from my old POS system to yours?
Absolutely! We have a convenient bulk import feature that streamlines the process of transferring your product and staff data onto your new POS system. With this feature, you can quickly upload eve...
What type of businesses does Ekikart support?
EkiKart supports the following business types:
Retail
Hospitality
Grocery
Beauty & Cosmetics
Restaurant & Bar
Salon & Spa
Do you offer 24/7 customer support?
Yes, EkiKart offers 24/7 customer support. Our friendly support team is always available to answer your questions, walk you through specific tasks, or troubleshoot any issues you might face.
Our he...
IF I purchase a system from EKikart will it be PCI compliant?
Yes. All Ekikart POS systems are PCI compliant.
How often does your system back up, and what does it take to restore service?
Absolutely! Our system is designed to automatically sync your data to the cloud whenever your device powers on. This ensures that any changes you've made, such as price adjustments or inventory upd...
Does my POS system come with warranty?
Yes. When you purchase an EkiKart POS system, a 1-year warrantee is included. You can also purchase a 3-year warrantee with EkiCare for $350.
If I choose to stay with my current payment processor, will your POS system offer integrated processing?
Absolutely! We understand the importance of seamlessly integrating your existing payment processor with our EkiKart POS system. If you prefer to continue using your current payment processor, we of...