What happens if there is a power outage or connectivity issue?
The POS System needs power and internet to perform transactions. In the case of a power outage or connectivity issue:
- Restart your system and ensure all cables are connected properly.
- Ensure you have a secure internet connection. If your system is still not connecting to the internet, but you have a secure internet connection available, please contact tech support for further assistance.
Articles in this section
- What hardware and software components are included with my POS system?
- What can I customize on my POS system’s user interface?
- What training resources are available for my staff?
- How do I create and manage user accounts for my employees?
- Can I accept mobile wallet payments like Apple Pay or Google Wallet?
- How can I access sales reports & analytics?
- How do I update my EkiKart app to the latest version?
- Can I set up discounts, promotions, & loyalty programs through the POS system?
- What happens if there is a power outage or connectivity issue?
- How do I handle tips & gratuities for my employees?