How do I reset the password for a staff user account for the POS system?
Thank you for contacting EkiKart customer support. I'll guide you through resetting your staff member's account password. Let’s get started!
Step 1: Sign in to EkiKart.com.
Log in to your EkiKart account with your credentials.
Step 2: Access Your Store Panel.
Single Store Location: Select “Go to Store Panel” then select “My Store.” Then on the menu select “Manage Staff.”
Multiple Store Locations: Select “Location.” Your store locations will be displayed. Select the “View” icon next to the location you want. Then select “Sign in to Location Panel.” Then select “My Store.” Then on the menu select “Manage Staff.”
Step 3: Select a Staff Member.
Select the “View” icon next to the staff member whose password needs to be changed.
Step 4: Reset Password.
Reset the staff members password. Then save it.
The password for their account will be updated automatically.
If you need further assistance or have any questions, feel free to call us back or reach out to us via email support@ekikart.com.
Articles in this section
- My card reader is not communicating with my POS device.
- My transactions are processing very slowly. How can I resolve this?
- The Wi-Fi signal on my POS device is weak. How can I improve it?
- How can I detect fake notes being used in my store?
- I noticed discrepancies in my sales reports. What should I do?
- How do I prevent fraudulent transactions being made in my store?
- Can I add more features/devices to my POS system?
- My POS device is not turning on
- My screen shuts down too quickly
- How do I add a product with variants?