How can I detect fake notes being used in my store?

Thank you for reaching out to EkiKart customer support. I understand you're looking for assistance with detecting counterfeit notes at your store. I'm here to help guide you through the process.

Step 1: Visual Inspection.

Look for security features such as watermarks, security threads, color-shifting ink, and raised printing. Familiarize yourself and your staff with these features to identify genuine currency.

Step 2: Use a Counterfeit Detection Pen

Mark the note with the pen – if the ink remains clear or light yellow, the note is likely genuine. If the ink turns dark brown or black, it may indicate that the note is counterfeit.

Step 3: Verify UV-Sensitive Features

Genuine currency often includes elements that are only visible under ultraviolet light, such as UV-sensitive strips or watermarks. Shine the UV light on the note and look for these features.

Step 4: Train Your Staff

Ensure that your staff are trained to recognize security features and follow proper counterfeit detection procedures. Regular training sessions should be conducted to keep your team informed and vigilant. Many central banks and financial institutions provide training materials and resources on counterfeit detection. You can also find online courses and videos that demonstrate how to detect counterfeit currency.

Step 6: Reject Payment

If you confirm a customer is using counterfeit money, politely refuse the payment and explain your concerns. Notify the authorities if necessary and provide them with any relevant information about the transaction and the individual.

By following these steps, you can effectively detect counterfeit notes at your store and ensure the security of your business. If you have any further questions or need additional assistance, please feel free to reach out to us. We're here to support you every step of the way.