I noticed discrepancies in my sales reports. What should I do?
Thank you for reaching out to EkiKart customer support. I understand you've noticed discrepancies in your sales reports, I'm here to assist you. Here's what you should do:
Step 1: Document Discrepancies.
Record any specific discrepancies you've noticed in your sales reports.
Step 2: Verify Transactions.
Ensure all transactions are correctly recorded and categorized.
Please Note: If you haven't already completed these steps, please do so. This will help provide our support team with the necessary details to resolve the issue.
Step 3: Inform Us
Once you've documented the discrepancies, please inform us. We'll escalate the issue to our technical support team.
Our technical support team will investigate the discrepancies further. They may review system logs, transaction data, and other relevant information to identify the cause. Once the cause is identified, our team will work to implement any necessary corrections to your sales reports.
If you have any further questions or need assistance, please don't hesitate to call us back. We're here to help you every step of the way.
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