How do I activate a gift card for a customer?
Thank you for reaching out to us. I'm here to assist you with activating gift cards for your customers. Let’s go through it step by step:
Step 1: Access Register.
Open your EkiKart app and select “Register.”
Step 2: Select Gift Card.
On the Register menu, select "Gift Card".
Step 3: Scan or Enter Barcode
Use the scanner to scan the barcode on the gift card using or manually enter the barcode number.
Step 4: Set Amount (if applicable).
If it's a variable gift card, you'll be prompted to enter the amount your customer wants to load onto the card. For fixed gift cards, once the barcode is scanned, you'll be directed back to the cart automatically.
Step 5: Complete Payment.
Proceed with the payment process. Once payment has gone through successfully the gift card will be activated automatically, ready for immediate use.
You have successfully loaded and activated a gift card. Feel free to reach out to us if you need further assistance or have any other questions!
Articles in this section
- My card reader is not communicating with my POS device.
- My transactions are processing very slowly. How can I resolve this?
- The Wi-Fi signal on my POS device is weak. How can I improve it?
- How can I detect fake notes being used in my store?
- I noticed discrepancies in my sales reports. What should I do?
- How do I prevent fraudulent transactions being made in my store?
- Can I add more features/devices to my POS system?
- My POS device is not turning on
- My screen shuts down too quickly
- How do I add a product with variants?