How do I activate a gift card for a customer?

Our knowledge base has articles and user guides that will get you up and running with EkiKart POS in no time.
How do I activate a gift card for a customer? How do I activate a gift card for a customer?

How do I activate a gift card for a customer?

Thank you for reaching out to us. I'm here to assist you with activating gift cards for your customers. Let’s go through it step by step:

Step 1: Access Register.

Open your EkiKart app and select “Register.”

Step 2: Select Gift Card.

On the Register menu, select "Gift Card".

Step 3: Scan or Enter Barcode

Use the scanner to scan the barcode on the gift card using or manually enter the barcode number.

Step 4: Set Amount (if applicable).

If it's a variable gift card, you'll be prompted to enter the amount your customer wants to load onto the card. For fixed gift cards, once the barcode is scanned, you'll be directed back to the cart automatically.

Step 5: Complete Payment.

Proceed with the payment process. Once payment has gone through successfully the gift card will be activated automatically, ready for immediate use.

 

You have successfully loaded and activated a gift card. Feel free to reach out to us if you need further assistance or have any other questions!

Let us know

Was this article helpful?

Didn't find a answer?
Our Customer care team is here for you!