How do I give a customer cashback if they use an EBT card?
Thank you for reaching out to EkiKart customer support. Here's how you can provide cashback to a customer using an EBT card:
Step 1: Scan Items.
Scan the items the customer wishes to purchase.
Step 2: Pay Using EBT.
Select "Pay" once all items are in the cart. Then select "EBT" as the method of payment.
Step 3: Include Cashback.
Select “Sale Using Cash Benefit.” You will see the amount eligible for EBT for the sale. Check the box that says “Include Cashback” then enter the cashback amount.
Step 4: Complete Transaction.
Select “Proceed” then complete the transaction. Give the customer their items, their cash, and the receipt.
Following these steps ensures a smooth process for providing cashback to customers using EBT cards. If you have any further questions or need assistance, feel free to ask. I'm here to help!
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